Shipping, Return and Refund Policy

Thank you for shopping with us. We strive to ensure your satisfaction with every purchase. Please read our return and refund policy carefully to understand your rights and responsibilities.

Shipping Time

Orders typically arrive within 5-10 business days.

Shipping Cost

A flat shipping fee of $8 CAD applies to most countries.

Returns

You may return unused products for a full refund within 10 days of purchase. Products must be in their original packaging and condition to be eligible for a refund. After 10 days, unused products may still be returned for a 50% refund. After 20 days, there would be no refund.

Used products are not eligible for a refund unless there are product quality issues. If you believe the product has a quality issue, please contact us immediately by filling the Contact Form for further assistance.

Refunds

Refunds will be issued to the original payment method used for the purchase. Please allow up to [number] business days for the refund to be processed and reflected in your account.

Return Shipping

For now, customers are responsible for the cost of return shipping. If the return is due to product quality issues, we will reimburse up to $8 CAD of the return shipping fee in the refund. We recommend using a trackable shipping method and insuring the package to ensure that the product is delivered.

Contact Us

If you have any questions or concerns about our return and refund policy, please contact us by filling the Contact Form. Our customer service team is here to assist you.

Thank you for choosing us. We appreciate your business and look forward to serving you again in the future.